Canham Pest Management Services is committed to protecting the personal information of our clients, website visitors, and business contacts. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We only collect and use personal information where it is necessary to provide our pest management services, respond to enquiries, and meet our legal obligations.
We may collect the following types of personal information:
We only collect sensitive information (such as health information) where it is reasonably necessary for the safe delivery of our services, and we handle this information with appropriate care.
We collect personal information in the following ways:
We will always endeavour to collect information directly from you. Where we receive information from a third party (e.g. a property manager booking on behalf of a tenant), we will handle that information in accordance with this Policy.
Your personal information is used to:
We will not use your personal information for purposes other than those described above without your consent, unless required or permitted by law.
We do not sell, rent, or trade your personal information. We may share information with:
We do not share your personal information with overseas recipients unless required by law or with your express consent.
Our website may use cookies — small data files stored on your device — to improve functionality and understand how visitors interact with the site. This may include tools such as Google Analytics.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.
We do not use cookies to collect personally identifiable information without your knowledge.
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes:
No method of electronic transmission or storage is completely secure, however we take all reasonable precautions to safeguard your information.
You have the right to request access to the personal information we hold about you, and to request corrections if you believe that information is inaccurate, incomplete, or out of date.
To make an access or correction request, please contact us using the details below. We will respond within a reasonable timeframe and in accordance with our obligations under the Australian Privacy Principles. In some circumstances, we may decline access where permitted by law, and will explain our reasons for doing so.
We retain personal information for as long as it is needed for the purpose it was collected, or as required by law (for example, pesticide application records must be kept for a minimum period under NSW regulations). Once no longer required, information is securely destroyed or de-identified.
If you believe we have handled your personal information in a way that does not comply with this Policy or the Australian Privacy Principles, you may contact us directly to raise your concern.
Contact us at:
We will investigate your complaint and respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
We may revise this Privacy Policy from time to time to reflect changes to our practices or legal obligations. The current version will always be available on our website. We encourage you to review this Policy periodically.
For any privacy-related queries, please contact:
Canham Pest Management Services
183 Stewart Street, Bathurst NSW 2795
Phone: 1800 467 328 | 02 6331 6755
Email: info@canhampest.com.au
Website: www.canhampest.com.au
Canham Pest Management Services can offer solutions to your pest control problems including domestic pests, termite control and prevention, commercial pest control and fumigation.
